🎧 Call Recording & Consent Policy

At StreamingFixPro, transparency and customer trust are extremely important to us. This Call Recording & Consent Policy explains how and why telephone calls may be recorded when you contact our independent support services.

1. Call Recording Notice

Calls placed to StreamingFixPro may be recorded or monitored. Recording begins automatically when a call is connected to one of our representatives.

By continuing the call after connection, you acknowledge that you have been informed of and consent to call recording.

2. Purpose of Call Recording

We record calls strictly for legitimate business and compliance purposes, including:

• Quality assurance and service improvement
• Training and performance evaluation of support agents
• Accurate documentation of customer requests
• Dispute resolution and billing clarification
• Legal and regulatory compliance

3. Consent & Legal Compliance

StreamingFixPro complies with applicable federal and state laws regarding call recording. Some U.S. states require the consent of one party, while others require consent from all parties.

By initiating or continuing a call with StreamingFixPro, you provide express or implied consent, as permitted by applicable law, for the call to be recorded.

If you do not consent to call recording, you should discontinue the call immediately.

4. Storage & Protection of Call Recordings

Recorded calls are stored securely and access is restricted to authorized personnel only. We take reasonable administrative and technical measures to protect recordings from unauthorized access, misuse, or disclosure.

5. Retention Period

Call recordings are retained only for as long as necessary to fulfill quality assurance, operational, and legal obligations. Once no longer required, recordings are securely deleted or anonymized.

6. Use of Recorded Information

Call recordings are not sold, shared, or distributed for marketing or advertising purposes. Recordings may be reviewed internally or disclosed only when legally required.

7. Relationship to Other Policies

This Call Recording & Consent Policy should be read together with our Privacy Policy, Terms & Conditions, Refund Policy, and Disclaimer, which collectively govern the use of our services.

8. Policy Updates

StreamingFixPro reserves the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions regarding call recording or consent, please contact us:

📧 support@streamingfixpro.us
📞 (888)779-7060
🌐 streamingfixpro.us